Terms & Conditions
Welcome to Tenkasi Friends Track Call Taxi. By using our taxi services, you agree to the following terms and conditions. Please read them carefully before booking a ride.
1. Service Use
- Our services are intended for personal or authorized use only.
- Users must provide accurate information during the booking process.
2. Booking and Cancellation
- Bookings can be made through our website, app, or by phone.
- Cancellations must be made in advance. Last-minute cancellations may incur charges.
3. Fare and Payment
- Fares are calculated based on distance, time, and applicable rates as per tariff.
- Additional charges may apply for waiting time, tolls, or special requests.
- Payment can be made via cash, UPI methods.
4. Customer Responsibilities
- Customers are responsible for ensuring a safe and respectful environment during the ride.
- Damages caused to the vehicle by the customer will result in additional charges.
- No illegal or prohibited items are allowed in the vehicle.
5. Driver and Vehicle Responsibility
- Our drivers are trained professionals committed to safe and courteous service.
- Vehicles are maintained to ensure a safe and comfortable ride.
6. Liability
- Tenkasi Friends Track Call Taxi is not liable for delays caused by traffic, weather, or other unforeseen circumstances.
- Lost or forgotten items in the vehicle are not the responsibility of the company, but we will assist in their recovery whenever possible.
7. Cancellation by the Company
As per the customer’s needs, we cancel bookings only upon their request to ensure their convenience and satisfaction. In all other cases, we ensure to provide the best possible service to meet our customers’ needs.
8. Changes to Terms
- We reserve the right to update these terms and conditions at any time.
- Continued use of our services after updates implies acceptance of the new terms.
9. Contact Us
For questions or concerns regarding our terms, please contact us:
